Contact Us

We’d love to hear from you.

Whether you have a question about your order, styling enquiries, collaborations or product information, our team is here to help.

Customer Support

For all customer care enquiries, please email us at:
support@lumes.com.au

We aim to respond within 1–2 business days.

Collaborations & Partnerships

For brand collaborations, media enquiries or partnership opportunities, please contact:
support@lumes.com.au

Order & Shipping Enquiries

Please include your order number in your email so we can assist you as quickly as possible.